General Terms and Conditions

The Website offers an online contracting service, which is a 24-hour service that is simple, direct and has all the advantages of having a wide catalog of updated services available from anywhere through an Internet connection.

1. Generalities

All prices are in Euros and, in accordance with current regulations, all purchases made through the Website are subject to Value Added Tax (VAT), which is included in the price. The User will be able to see a breakdown of the service cost and VAT before confirming the purchase.

All prices are in Euros and, in accordance with current regulations, all purchases made through the Website are subject to Value Added Tax (VAT), which is included in the price. The User will be able to see a breakdown of the service cost and VAT before confirming the purchase.

2. User Obligations

Any User who makes a purchase through this Website declares that they are of legal age and, where applicable, have full capacity to use payment methods and that they have sufficient funds to cover all costs resulting from the purchase of services. The User also declares to fully and unreservedly accept all the conditions of this Legal Notice.

The User may establish one or more hiring requests offered through the Website.

The User agrees to make appropriate and respectful use of the facilities, services, and tools made available to them. If a ranking or classification system is associated with reservations or activities, the User may provide a nickname or identifying name, which may be published in a private or restricted area. This nickname must at all times comply with the rules of good faith and conduct, and may not be offensive, derogatory, discriminatory, obscene, or contrary to the law, nor may it infringe upon the rights of third parties.

Real Club Deportivo Mallorca S.A.D. reserves the right to reject, modify, or delete any nickname that violates these conditions, at its discretion, without giving rise to any right to claim compensation. The User will be solely responsible for the nickname provided.

Access to the ranking requires providing an email address at the time of booking. The booking holder guarantees that the email address provided is correct, valid, and used with their authorization, and is solely responsible for its accuracy and use. Real Club Deportivo Mallorca S.A.D. is exempt from any liability arising from the entry of incorrect, unauthorized, or third-party email addresses.

3. Payment methods and security

In compliance with Commission Delegated Regulation (EU) 2018/389 of 27 November 2017, supplementing Directive (EU) 2015/2366 of the European Parliament and of the Council of 25 November 2015 on payment services in the internal market, users making online payment transactions must do so using strong customer authentication. Depending on the chosen payment method and its value, and subject to the exceptions provided for in the Directive, users may need to provide a second authentication factor before placing an order, such as a PIN code that they will receive on their mobile phone and must enter to validate their purchase.

According to the PSD2 directive, strong customer authentication exists when at least two of the following elements are used for authentication:

  • Knowledge (something only the User knows, for example, password, PIN code, login details, etc.)
  • Possession (something that only the User has, for example, a mobile phone where an SMS arrives to verify the transaction, email address, etc.)
  • Inherence (something that the User is, for example, the possibility of biometric verification, whether by fingerprint, facial recognition, etc.)

These elements are independent of each other. That is, a breach in one does not compromise the reliability of the others, and the confidentiality of identifying data is always protected.

For the User’s convenience, we provide different ways to make payment:

1) Credit card.

This payment method is immediate, completely secure, and verified by Redsys’ secure servers on the payment gateway. Your credit card details will never be disclosed.

– Accepted cards are: VISA, Mastercard, Maestro, American Express (AMEX), Diners Club International, Discover, JCB, RuPay.

-Only secure credit cards will be accepted to prevent any potential risk or fraud. Secure cards have associated security codes, and upon completion of payment, you will be redirected to the bank’s payment gateway, where you will need to enter these codes. If you do not have a secure card for online payments, your bank must provide you with the necessary information and codes.

For any questions regarding payment methods, we encourage users to contact our Customer Service department.

2) Apple Pay

– With Apple Pay, you can make purchases from your iPhone, iPad, Apple Watch, or Mac. When you make a purchase, Apple Pay uses a device-specific number and a unique transaction code. This way, your bank card number is never stored on your device or on the cardholder’s servers, and Apple never shares it with merchants.

– Apple Pay uses two-factor authentication via Face ID or Touch ID. This means you don’t need to confirm purchases with codes, security questions, or passwords.

3) Google Pay

– Google Pay is a platform developed by Google for use in payment systems from mobile devices, offering users the ability to make payments with Android devices, tablets or smartwatches.

– To make purchases, the phone must be compatible with NFC (Near Field Communication) and HCE (Host Card Emulation). Users can add payment cards by taking a photo of the card or by manually entering the card information.

– Google Pay uses strong security measures that continuously and automatically protect your account and personal information from any threat.

4. Right of withdrawal

  • In compliance with Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16, information is provided on the User’s right of withdrawal.

    4.1 When the User is a consumer and the contract is concluded without the simultaneous physical presence of the User and the Owner (distance selling), the User shall enjoy the right of withdrawal described in this section, with the exceptions provided for in Article 103.

    4.2 Information to the consumer and user on the right of withdrawal.

    a) The User has the right to withdraw from this contract within 14 calendar days without needing to provide a reason.

    b) The withdrawal period will expire 14 calendar days from the day of the conclusion of the contract.

    c) To exercise the right of withdrawal, the User must notify us of their decision to withdraw from the contract through an unequivocal statement (for example: a letter sent by post or email). You may use the model withdrawal form below, although its use is not mandatory.

    d) Para cumplir el plazo de desistimiento, basta con que la comunicación relativa al ejercicio por su parte de este derecho sea enviada antes de que venza el plazo correspondiente.

    e) In the event of withdrawal by the User, the Owner will proceed to return all payments received without undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of the decision to withdraw from this contract.

    – – – – – – – – – – – – – – – – – – – – – – – – – – –

    FORM TEMPLATE:

    – To the attention of the Owner: Real Club Deportivo Mallorca S.A.D.; C/ Camí dels Reis s/n, Palma de Mallorca; mallorcafootballpark@rcdmallorca.es

    – I hereby inform you that I am withdrawing from the contract for the provision of the following service:

    – Hired on:

    – Username:

    – User’s Address:

    – Signature (only if this form is submitted on paper):

    – Date:

    – – – – – – – – – – – – – – – – – – – – – – – – – – –

    4.3 The User may send the above form to the following addresses:

    Correo postal: C/ Camí dels Reis s/n, Palma de Mallorca

    Email: mallorcafootballpark@rcdmallorca.es

    4.4 According to Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16, in its art. 103, the right of withdrawal will not be applicable to contracts that refer to (among others):

    a) The provision of services, once the service has been fully performed, when the performance has begun, with the prior express consent of the consumer and user and with the acknowledgment on his part that he is aware that, once the contract has been fully performed by the trader, he will have lost his right of withdrawal.

    In relation to this section, with the User’s order, the User gives their prior express consent, with the knowledge and acceptance on their part of the exceptions included herein, and consequently in those cases, they lose their right of withdrawal.

5. Changes and cancellations

In the case of the “Individual Experience” service, a single schedule change will be allowed, provided that The new booking must be made within 7 days of the originally booked date and subject to availability. This change will not, under any circumstances, entitle the customer to a refund.

Regarding the other experiences offered, due to their personalized nature and the advance planning necessary for their provision, cancellations with a refund of the amount paid or changes or relocations of date or time will not be accepted once the reservation has been confirmed.

The request for change must be made in writing, through the channels enabled by Real Club Deportivo Mallorca S.A.D.

Making a reservation implies express acceptance of these conditions.

6. Availability

The Owner undertakes not to make services available to Users that are unavailable except in the case of a computer error or some other unforeseen circumstance. In the event of such an unfortunate incident, the Owner undertakes to inform the User and reach a satisfactory agreement with them.

7. Customer Service

The User will have access to a Customer Service department, which can be accessed by sending an email to mallorcafootballpark@rcdmallorca.es or by calling 629 581 256 during business hours. A response will be received as soon as possible, and in any case within the maximum period determined by applicable legislation.

8. Dispute Resolution

If any dispute arises between the consumer and the seller, the consumer may opt for alternative dispute resolution mechanisms, in accordance with national legislation.

In Spain, you can submit your complaint to the Consumer Arbitration System, which is free and voluntary.

In the European Union, you can request free advice and assistance on cross-border claims from the European Consumer Centres Network (ECC-Net).

TABLA DE PRECIOS

DESCUENTO ABONADOS 10%.

individual

15 €

Precio por sesión.

1h de juego libre, cada hora en punto se inicia una sesión. Incluye todas las estaciones.

JUEVES – VIERNES: 16:00 a 21:00

SÁBADO, DOMINGO & FESTIVOS:

10:00 a 14:00 y 16:00 a 21:00

CUMPLEAÑOS

28/40 €

Precio por participante.

El precio varía según se escoge la modalidad “Estándar” o la “Exclusiva”.

Para más información acerca de cada modalidad consulta la tarjeta de cumpleaños.

VIERNES, SÁBADOS, DOMINGO Y FESTIVOS – CONSULTA DISPONIBILIDAD

RESERVA CAMPO CENTRAL

120 €

Precio por grupo.

Partido a campo reducido durante 1 hora.

SUJETO A RESERVAS

ENTRENAMIENTO PERSONAL

360 €

Cuota mensual.

Entrenamiento en grupos reducidos. Dos sesiones semanales desde septiembre a junio. Dirigido por un técnico profesional y análisis del rendimiento

LUNES – JUEVES: 19:00 a 20:00

ACADEMIA

85 €

Cuota mensual.

Entrenamiento en grupos. Dos sesiones semanales durante el calendario escolar. Dirigido por técnicos deportivos

LUNES Y MIÉRCOLES: 17:30 a 18:30

O

MARTES Y JUEVES: 17:30 a 18:30

LUNES O MARTES: 18:30 a 19:30

clubes de futbol

colegios

eventos

PRICE LIST

10% DISCOUNT FOR SEASON TICKET HOLDERS.

individual entrance

15 €

Price per session.

1 h of free play, with a session starting every hour on the hour. Includes all stations.

THURSDAY – FRIDAY: 16:00 a 21:00

SATURDAY, SUNDAY & HOLIDAYS:

10:00 AM to 2:00 PM and 4:00 PM to 9:00 PM

BIRTHDAY PARTY

28/40 €

Price per participant.

The price varies depending on whether the “Standard” or “Exclusive” option is chosen.

For more information about each option, please check the birthday card.

FRIDAYS, SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYS – CHECK AVAILABILITY

CENTRAL FIELD RESERVATION

120 €

Price per group.

Small-sided match for 1 hour.

SUBJECT TO RESERVATIONS

PERSONAL TRAINING

360 €

Monthly fee.

Training in small groups. Two weekly sessions from September to June. Led by a professional coach with performance analysis.

MONDAY – THURSDAY: 7:00 PM to 8:00 PM

ACADEMY

85 €

Monthly fee.

Group training. Two weekly sessions during the school calendar. Led by sports coaches.

MONDAYS AND WEDNESDAYS: 17:30 a 18:30

OR

TUESDAYS AND THURSDAYS: 17:30 a 18:30

LUNES O MARTES: 18:30 a 19:30

football clubs

schools

events

individual

descripción

Con la entrada Individual puedes jugar libremente durante una hora en las estaciones tecnológicas del ESA Mallorca Football Park.

Cada acción cuenta. El sistema registra tu rendimiento, genera estadísticas personales y te sitúa en el ranking global para que puedas compararte con otros jugadores.

Perfecto para jugadores que quieran divertirse, superarse y competir.

Para menores de 8 años recomendamos venir con acompañado por una persona mayor de edad.

Cómo funciona

  • Reserva el pase Individual online.
  • Llega al Mallorca Football Park 15 minutos antes de tu turno para agilizar el check-in.
  • Check-in y entrega de pulsera.
  • Juega durante 1 hora en todas las estaciones.
  • Consulta tus resultados y ranking.

cumpleaños

La forma más especial de celebrar un cumpleaños para los verdaderos amantes del fútbol.

Una experiencia única dentro del Estadi Mallorca Son Moix, donde los niños y niñas se convierten en verdaderos futbolistas por un día.

Disponible para grupos entre 12 y 32 niños/as

escoge UNA MODALIDAD

MODALIDAD ESTÁNDAR (28€ por persona)

  • Bienvenida en Mallorca Football Park
  • Formación de equipos y fotografía de grupo
  • Juegos y dinamización en zona indoor tecnológica
  • Comida o cena (tres menús a elegir, con opción vegana)
  • Tarta personalizada con el escudo del RCD Mallorca (incluye velas)
  • Entrega de balón firmado

MODALIDAD EXCLUSIVA (40€ por persona)

  • Todo lo que incluye la modalidad estándar
  • Acceso a zonas exclusivas del estadio
  • Fotografía a pie de campo
  • Uso de la sala de prensa con entrevista al cumpleañero
  • Tres entradas invitación para partido oficial del RCD Mallorca

reserva campo central

descripción

La opción perfecta para venir con amigos y disfrutar del fútbol en su forma más pura.
Reserva el campo central durante una hora y juega un partido dinámico, intenso y divertido en un entorno indoor único.

Pensado para grupos de 10 a 12 personas, el campo ofrece el espacio ideal para competir, sudar y disfrutar, rodeado de la atmósfera Football Park.

No hay estaciones, no hay rankings: solo fútbol, ritmo y diversión.

incluye

  • Uso exclusivo del campo central
  • Partidos reducidos
  • Instalaciones indoor de primer nivel

entrenamiento personal

descripción

Mejora tu técnica con la tecnología más avanzada y el trato más personalizado. 

Consulta con nosotros para obtener más información.

incluye

  • Dos sesiones semanales.
  • Trabajo detallado con un técnico deportivo.
  • Análisis de rendimiento.

ACADEMIA

descripción

ACADEMIA integra actividades dirigidas por técnicos de MFP, desarrolladas en un espacio indoor innovador y único en Mallorca.

El programa se llevará a cabo del 13 de abril al 19 de junio y está diseñado para niños y niñas de 4 a 10 años. Contamos con tres modalidades adaptadas a cada necesidad, bajo un formato organizado y no federado, siempre respaldado por el asesoramiento profesional de nuestro equipo.

Modalidades:

  • Debutante: 4 años cumplidos
  • Júnior: 5-6 años
  • Tecnificación: 7-10 años

Horarios:

  • Debutante: Viernes 16:30-17:30
  • Júnior: Lunes y miércoles 17:30-18:30 ó Martes y jueves 17:30-18:30
  • Tecnificación: Lunes o martes 18:30-19:30

Precios (mensual):

  • Debutante: 50€
  • Júnior: 85€
  • Tecnificación: 60€

Todas las modalidades tienen un pago único de matrícula de 60€. El pago de la matrícula incluye una equipación Nike con camiseta, pantalón y sudadera y seguro de accidentes deportivos.

Los socios del RCD Mallorca tendrán un descuento de 10% sobre la matrícula.

Para obtener más información contacta con:

mallorcafootballpark@rcdmallorca.es

+34 629 58 12 56

clubes de futbol

descripción

Clubes de Futbol está diseñado para clubes y academias que buscan una experiencia diferente para sus jugadores y jugadoras.

Una sesión de una hora en la zona de juego libre, combinando tecnología, competición y diversión.

Ideal como jornada especial, premio o actividad de cohesión.

Visitas Escolares

descripción

Una experiencia educativa y deportiva de hasta tres horas, diseñada para centros escolares de educación infantil, primaria y secundaria.

Una jornada diferente en la que los alumnos viven el fútbol desde dentro, combinando cultura, deporte y diversión.

Incluye

  • Visita al Estadi Mallorca Son Moix.
  • Simulación de rueda de prensa.
  • Actividad deportiva adaptada en el Mallorca Football Park.

Eventos corporativos

descripción

Transforma el fútbol en una experiencia de team building única.
Un espacio indoor de más de 1.500 m² donde los equipos salen de la oficina para competir, colaborar y disfrutar a través del juego.

La actividad combina estaciones tecnológicas, dinámicas de grupo y retos colaborativos diseñados para fomentar:

  • Trabajo en equipo
  • Comunicación
  • Liderazgo
  • Motivación

Ideal para empresas que buscan una experiencia diferente, activa y memorable, adaptable a distintos tamaños de grupo y objetivos corporativos.

incluye

  • Uso exclusivo o parcial del espacio
  • Dinámicas guiadas por monitores
  • Tecnología de medición y rankings
  • Opción de personalización del evento

individual entrance

description

With the Individual ticket you can play freely for one hour at the technological stations of the ESA Mallorca Football Park.

Every action counts. The system tracks your performance, generates personal statistics, and places you in the global ranking so you can compare yourself with other players.

Perfect for players who want to have fun, improve, and compete.

For children under 8 years old, we recommend being accompanied by an adult.

How it works

  • Book your Individual pass online.
  • Arrive at Mallorca Football Park 15 minutes before your shift to expedite check-in.
  • Check-in and wristband delivery.
  • Play for 1 hour at all stations.
  • Check your results and ranking.

birthday party

The most special way to celebrate a birthday for true football lovers.

A unique experience inside the Estadi Mallorca Son Moix , where boys and girls become real footballers for a day

Available for groups of between 12 and 32 children

CHOOSE ONE CATEGORY

STANDARD CATEGORY (€28 per person)

  • Reception at Mallorca Football Park
  • Team formation and group picture
  • Games and entertainment in the indoor technological area
  • Lunch or dinner (three menus to choose from, with a vegan option)
  • Personalized cake with the RCD Mallorca crest (candles included)
  • Signed ball

EXCLUSIVE CATEGORY (€40 per person)

  • Everything included in the standard category
  • Access to exclusive areas of the stadium
  • Pitch-side photograph
  • Use of the press room with an interview with the birthday child
  • Three complimentary tickets for an official RCD Mallorca match

CENTRAL FIELD RESERVATION

description

The perfect option to come with friends and enjoy football in its purest form.
Book the central pitch for one hour and play a dynamic, intense, and fun match in a unique indoor environment.

Designed for groups of 10 to 12 people, the field offers the ideal space to compete, sweat and enjoy, surrounded by the Football Park atmosphere.

There are no stations, no rankings: just football, rhythm and fun.

it includes

  • Exclusive use of the center field
  • Reduced matches
  • Top-notch indoor facilities

personal training

description

Improve your technique with the most advanced technology and the most personalized approach.

Get in touch with us for more information.

it includes

  • Two weekly sessions.
  • Detailed training with a sports coach.
  • Performance analysis.

ACADEMY

description

THE ACADEMY integrates activities led by MFP technicians, developed in an innovative and unique indoor space in Mallorca.

The program will take place from April 13th to June 19th and is designed for boys and girls aged 4 to 10. We offer three modalities adapted to every need, under an organized and non-federated format, always backed by the professional guidance of our team.

Modalitites:

  • Debutant: 4 years old
  • Junior: 5-6 years old
  • Technical training: 7-10 years old

Schedule:

  • Debutant: Fridays 16:30-17:30
  • Junior: Mondays and Wednesdays 17:30-18:30 or Tuesdays and Thursdays 17:30-18:30
  • Technical training: Mondays or Tuesdays 18:30-19:30

Prices (Monthly)

  • Debutant: 50€
  • Junior: 85€
  • Technical training: 60€

All modalities have a one-time registration fee of €60. The registration fee includes a Nike kit with a T-shirt, shorts, and a sweatshirt, as well as sports accident insurance.

RCD Mallorca members will receive a 10% discount on the registration fee.

To obtain more information contact:

mallorcafootballpark@rcdmallorca.es

+34 629 58 12 56

football clubs

description

Football Clubs is designed for clubs and academies looking for a different experience for their players.

A one-hour session in the free play area, combining technology, competition, and fun.

Ideal as a special day, prize or team-building activity.

School Visits

description

An educational and sporting experience of up to three hours, designed for preschool, primary, and secondary schools.

A different kind of day where students experience football from the inside, combining culture, sport, and fun.

It includes

  • A visit to the Estadi Mallorca Son Moix.
  • Press conference simulation.
  • Adapted sports activity at Mallorca Football Park.

Corporate events

description

Transform football into a unique team-building experience.
An indoor space of over 1,500 m² where teams leave the office to compete, collaborate, and enjoy themselves through play.

The activity combines technology stations, group dynamics, and collaborative challenges designed to foster:

  • Teamwork
  • Communication
  • Leadership
  • Motivation

Ideal for companies seeking a different, active and memorable experience, adaptable to different group sizes and corporate objectives.

it includes

  • Exclusive or partial use of the space
  • Dynamics guided by monitors
  • Measurement technology and rankings
  • Event customization option